Effective Date: July 28, 2025

Concepts Premium (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.conceptspremium.com (the “Site”) and purchase our digital products (the “Products”). Please read this policy carefully. By using our Site, you consent to the data practices described in this policy.

1. Data Controller

For the purpose of the General Data Protection Regulation (GDPR) and other applicable data protection laws, the data controller is Concepts Premium. If you have any questions or concerns about this policy or our data practices, please contact us at:

Email: contact@conceptspremium.com

2. Information We Collect

We collect information about you in a variety of ways. The information we may collect on the Site includes:

  • Personal Identification Information: Your name, email address, billing address, and any other information you voluntarily provide to us when you create an account, make a purchase, or contact us.
  • Payment Information: When you make a purchase, your payment details (such as credit card number and expiration date) are collected and processed by our secure third-party payment processors (e.g., Stripe, PayPal). We do not store your full payment card information on our servers.
  • Derivative Data (Log and Usage Data): Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
  • Device Data: Information about the computer or mobile device you use to access the Site, including the device model, operating system, and unique device identifiers.

3. How and Why We Use Your Information (Legal Basis for Processing)

We process your information for various purposes, relying on the following legal bases under GDPR:

  • To Fulfill Our Contract with You (Performance of a Contract):
    • To create and manage your account.
    • To process your orders, deliver the digital Products you have purchased, and manage payments, fees, and charges.
    • To provide you with customer support and respond to your inquiries.
  • For Our Legitimate Interests:
    • To monitor and analyze usage and trends to improve your experience with our Site and Products.
    • To protect our Site from fraud and ensure its security.
    • To send you information about our products, services, and promotions that may be of interest to you, unless you have opted out of receiving such communications.
  • With Your Consent:
    • To send you marketing and promotional emails, where you have given us explicit consent to do so. You may withdraw your consent at any time.
    • To place non-essential cookies and similar tracking technologies on your device. Please see our Cookies Policy for more details.
  • To Comply with a Legal Obligation:
    • To comply with applicable laws, regulations, legal processes, or governmental requests, such as for tax and accounting purposes.

4. Disclosure of Your Information (Third-Party Sharing)

We do not sell your personal information. We may share information we have collected about you in certain situations with the following categories of third parties:

  • Payment Processors: To facilitate payments for your purchases.
  • Service Providers: To third-party vendors, consultants, and other service providers who perform services for us or on our behalf and require access to such information to do that work (e.g., email delivery services, website hosting).
  • Analytics Providers: We use third-party analytics services, such as Google Analytics, to help us understand and analyze website traffic and usage. This may involve sharing your IP address and other derivative data. Please see our Cookies Policy for information on how to control the use of analytics cookies.
  • Legal Authorities: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

5. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. We use Secure Sockets Layer (SSL) technology to encrypt data during transmission. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Data Retention

We will only retain your personal information for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable tax laws), resolve disputes, and enforce our legal agreements and policies.

7. Your Data Protection Rights (GDPR & CCPA)

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to opt-out of the sale of personal information (for California residents). We do not sell personal information.

To exercise any of these rights, please contact us at contact@conceptspremium.com. We will respond to your request within one month.

8. Policy for Children

Our Site and Products are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information from our files.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Effective Date” and will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.